At phdream, your privacy is more than a legal obligation – it is a core value we are firmly committed to. This document transparently explains how we collect, use, store, and protect the personal information of every phdream member in Malaysia.
Our Privacy Commitment
Phdream safeguards members' personal data based on six core principles aligned with Malaysia's Personal Data Protection Act (PDPA) 2010.
Phdream collects only the personal information strictly necessary to provide its services. We do not request data that is excessive or irrelevant to the use of the phdream platform.
All data collected by phdream is used solely for the purposes stated in this Privacy Policy. We will not use your data for any other purpose without your prior consent.
Phdream protects all personal data with 256-bit SSL encryption, two-factor authentication (2FA), and a multi-layered security system that is regularly audited by independent third parties.
Phdream has never and will never sell, rent, or transfer members' personal information to third parties for marketing purposes without your explicit consent.
You have the right to access, correct, delete, or withdraw consent to the use of your personal data on phdream at any time through your account settings or customer support.
All of phdream's data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring every member's privacy rights are upheld in accordance with local law.
By using the phdream platform, you agree to the data collection and usage practices described in this Privacy Policy. Please read it carefully. If you have any questions, the phdream support team is available 24 hours a day in Bahasa Melayu.
This Privacy Policy ("Policy") is published by phdream ("we", "platform", "phdream") and applies to all users who access or use the phdream online sports betting and casino platform, including the website phdream-bangla.com and all related services.
Phdream is committed to protecting the privacy of every member. We fully comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia, which governs how personal data is collected, stored, used, and disclosed by organisations in Malaysia.
This Privacy Policy explains:
Phdream collects personal information through three main channels: information you provide directly, information we collect automatically as you use the platform, and information from trusted third-party sources.
Information you provide directly to phdream:
| Data Type | Example | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | Mandatory (KYC) |
| Contact Information | Malaysian phone number, email address | Mandatory |
| Financial Information | Bank account number, e-wallet details (TnG, GrabPay, DuitNow) | Mandatory (Transaction) |
| Address Information | Full address in Malaysia, postcode, state | Required for KYC |
| Verification Documents | Copy of MyKad, recent bank statement | For identity verification |
Automatically collected information:
Phdream uses collected personal data solely for legitimate and stated purposes. The following are the primary purposes for which phdream members' personal data is used:
Phdream will not use your personal data for any purpose beyond those stated above without first obtaining your consent. You may withdraw your consent at any time by contacting the phdream support team.
Phdream retains members' personal data only for as long as it is needed for the stated purpose or as required by applicable law.
All phdream data is stored on servers protected by strict access controls. Access to member personal data is granted only to phdream staff who genuinely need it to carry out their duties.
Phdream does not sell, rent, or transfer members' personal data to third parties for marketing purposes. However, in the following limited circumstances, phdream may share personal data with specific parties:
Phdream does not share members' personal data with advertisers, data brokers, or any third-party commercial entities for marketing or business purposes outside the scope of phdream's services.
Phdream invests seriously in data security infrastructure to ensure every member's personal information remains protected from unauthorised access, use or disclosure at all times.
Key security measures implemented by phdream:
As a phdream member and data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data phdream holds about you at any time.
You have the right to request the correction of any inaccurate or incomplete personal information in your phdream account.
You have the right to request the deletion of your personal data, subject to phdream's legal obligations to retain certain records.
You have the right to opt out of the use of your personal data for direct marketing by phdream at any time.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another platform.
You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your privacy rights have been violated by phdream.
To exercise any of the above rights, please contact the phdream privacy team by email at support@phdream-bangla.com or via 24/7 live chat. phdream will respond to your request within 14 business days.
Phdream uses cookies and similar technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies used:
You can manage your cookie settings through your web browser. However, blocking essential cookies may affect the functionality of the phdream platform. phdream does not use third-party cookies for advertising purposes without your consent.
The phdream platform is strictly restricted to individuals aged 18 and above. phdream does not knowingly collect, store or process any personal information from individuals under the age of 18.
Should phdream discover or become aware that personal data of an individual under the age of 18 has been collected without appropriate age verification, we will promptly delete that information and terminate the associated account. Parents or guardians who find that their child has registered on phdream are requested to contact our customer support immediately.
Phdream has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and Malaysia's PDPA 2010.
For any enquiries, concerns, or requests relating to your privacy and personal data at phdream, please contact us through the following channels:
If you are dissatisfied with phdream's response to your privacy enquiry, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) through their official channels.